Dear customer,
We are still in an exceptional situation right now because of the COVID-19 epidemic. Many travel restrictions have been announced by Swiss authorities and different governments.

By taking into account a situation which is by definition very evolving, we react as quickly as possible and in close contact with our airline partners to take decisions regarding cancellation of departures or closure of certain Resorts which are necessary due to the closure of borders & ski areas or health recommendations.

Destination specific informations
Covid-19 insurance included
Club Med Resorts
PCR tests in Resorts
Return to Switzerland

Destination specific informations

As of February 17, 2022, most measures against the pandemic are lifted

Recommendations for trips abroad from Switzerland in connection with the new coronavirus, please see: website of the Federal Office for Public Health FOPH >.

Please note that it is your responsibility to check the latest applicable government policies, particularly the entry requirements for your destination, and to ensure that you have completed the correct forms before you travel. Otherwise, you may be denied departure or entry into the destination country.

Covid-19 travel restrictions

safe together logo
If you can't see the Travel Restriction information belowplease CLICK ON THIS LINK

Please note that these information come from Sherpa service which makes all reasonable efforts to ensure that they are accurate and always up to date, given that travel regulations are subject to frequent changes.

Covid-19 health insurance included in your package

for all departures up to Dec. 31, 2023

COVID-19 insurance included in your package

For travels until December 31st, 2023

Club Med has joined forces with Europ Assistance and offers all G.Ms a guarantee of medical assistance included in the package, in the event of illness linked to COVID.
§ All of your health costs abroad will be covered, including repatriation.*
§ Hospitalization: in addition to your health costs, extra services such as accommodation for your accompanying persons will be covered*
§ Containment linked to the illness: the costs of stay extension in the Resort are covered*
§ If you miss the planned return flight: the assistance center will take care of and organize a new return flight according to the requirements established by the medical team.*

Valid for departures until December 31, 2023 inclusive. *Within the limits of the guarantees of the contract.
The consequences of global COVID situations in the country where the Resort is located are not covered by the guarantee, such as: border closures (by region / by city / airport closure / flight cancellation / closure of the Resort ...), interruption of stay (following the declaration of a state of health emergency) and quarantine (at destination, without being sick).

*see T & C as PDF

Covid insurance certificate

in French or English, PDF format

Some countries require a COVID insurance certificate from incoming travelers (for Brazil, Mexico, the Maldives and the Seychelles in particular).
You can download this certificate from our partner Europ Assistance (non-nominative) in French here > or in English here >

Club Med Resorts protocols

Formalities, documents, sanitary requierements

Mandatory health documents
A "Safe Together" health protocol is in place to welcome you in the best possible conditions. We ask you to justify some documents for your stay.
§ Senegal / Cap Skirring: Full vaccination proof against Covid-19 remains mandatory for all clients aged 12+ years due to the somewhat isolated localization of the Resort.
§ ALL other Reosrts: local rules apply.

What everyone can do about the virus

§ Wash hands often and long enough, either with plenty of soap or with a hydroalcoholic solution.
§ Sneeze in the elbows (not in the hands), no handshake to say hello, avoid physical contact with strangers if possible.
§ Use disposable handkerchiefs and dispose of them immediately after use.
§ If symptoms occur, wear a disposable mask, especially if you come into contact with people at risk (older people, immunocompromised, small children, pregnant women).

SEE OUR SAFE TOGETHER PAGE

PCR tests in Resorts (or close by)

Club Med makes every effort to make the process easier for you

Real advantages!

Negotiated services and rates, assistance in making appointments

§ PCR tests at negotiated rates for you with partner laboratories
§ Facilitating access to tests: appointments at reception or in the infirmary, or even on the Club Med App
§ Tests can often be made on premises
§ Access to results within a reasonable timeframe

Informations about tests in Resortslast update 21/12/2021

(indicative rates as currently known, not contractually binding)

St Moritz, Switzerland: 150 CHF/pers, polyclinic 5 minutes walk
Ski Resorts in France: 45€/pers (47 CHF), external partner laboratory, assistance with making appointments
Pragelato Sestriere, Italy: 130€/pers (135 CHF/pers), to be booked on the day of arrival, closed from Friday to Monday

Marrakech: 55€/pers (57 CHF/pers), possible in Resort with a partner laboratory
Cefalu / Sicily: 60€/pers (62 CHF/pers), at the Resort or nearby
Cap Skirring / Senegal: 40€/pers (42 CHF/pers), in Resort with partner lab

MALDIVES / Kani & Finolhu: 120€/pers (125 CHF/pers) – possible in Resort (appointment via Resort reception, result in 48h)
Cancun / Mexico: 130$/pers (120 CHF/pers) – possible in Resort by appointment
DOM. REPUBLIC / Punta Cana: 115$/pers (106 CHF/pers) | Miches Playa Esmeralda: $120/pers (110 CHF/pers), possible in Resort.
BRAZIL: Test in Resort possible / appointment fixed at the reception on arrival –
Trancoso 750 reais (120 CHF/pers) / Lake Paradise 600 reais (96 CHF/pers) / Rio das Pedras 500 reais (80 CHF/pers)
Turquoise / Turcs & Caicos: $185/pers (170 CHF/pers), help with making appointments at the clinic, delays of up to 72 hours for results
Seychelles: 1,500 SCR/pers (170 CHF/pers), children under 13 free
MAURITIUS / La Plantation d'Albion & La Pointe aux Canonniers: 45€/pers (46 CHF/pers)
La Caravelle, Guadeloupe: 90€/pers (94 CHF/pers), in Resort from 10 people
Les Boucaniers, Martinique: 70€/pers (73 CHF/pers) in Resort from 10 people (NB: no tests on weekends, difficulties for departures on Sunday and Monday)

Return to Switzerland

New from Feb 17, 2022: the Federal Council lifted most measures

From Thursday, 17 February, masks and COVID certificates will no longer be required to enter public settings.
Only the requirements to isolate in the event of a positive test and to wear masks on public transport and in healthcare institutions will remain in place until the end of March.

We are here to help: